ClassMate/AIM Support Center

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Please click the button below to log in to the Support Center

Create an Account

By logging in to the ClassMate Support Center, you will be able to track the status of your support cases. ​To create a ClassMate Support Center account, please click the "Log in" box in the upper right of the main Support Center page. Click the "Create an Account" more

Last updated: May 22, 2013

My Cases

Once logged into the ClassMate Support Center, you can now manage your Cases! Notice the 3 boxes on the top right of the screen. ​My Cases - shows a list of all open and resolved cases. You can view an open case, contact a Support Agent through the case, send an more

Last updated: May 09, 2013

Create a new Support Case

Creating and submitting a support case is super easy! From the My Cases screen, click the green "Create a New Case" box as shown below: This will bring you to the Case submission / email form. Please provide a case subject, a detailed description of the issue, and if more

Last updated: June 20, 2013