ClassMate

ClassMate Support Center

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Create an Account

By logging in to the ClassMate Support Center, you will be able to track the status of your support cases. ​To create a ClassMate Support Center account, please click the "Log in" box in the upper right of the main Support Center page. Click the "Create an Account" lin...read more

Last updated: May 22, 2013

My Cases

Once logged into the ClassMate Support Center, you can now manage your Cases! Notice the 3 boxes on the top right of the screen. ​My Cases - shows a list of all open and resolved cases. You can view an open case, contact a Support Agent through the case, send an attachme...read more

Last updated: May 09, 2013

Create a new Support Case

Creating and submitting a support case is super easy! From the My Cases screen, click the green "Create a New Case" box as shown below: This will bring you to the Case submission / email form. Please provide a case subject, a detailed description of the issue, and if pos...read more

Last updated: June 20, 2013