ClassMate/AIM

Using the Support Center

New Customer Support Site is now LIVE!!

The new ClassMate Support Hub is now available. Ticket users should log in to the new Support Hub to access their current support tickets (open/closed), submit new tickets. Since ClassMate Support will be using the Support Hub to make future announcements and share timely ...read more

Last updated: March 06, 2019

Create an Account

By logging in to the ClassLink Support Center, you will be able to track the status of your support cases. 1. To create a ClassLink Support Center account, please click the "Log In" box on the main Support Center page. 2. Click the "Create an Account" link. 3. Typ...read more

Last updated: February 09, 2015

My Cases

Once logged into the ClassLink Support Center, you can now manage your Cases! 1. From the main Support Center page, click the "My Cases" button. ‚ÄčIdentifying the My Cases screen: Filter case - view all your cases, all district cases, show last 7 or 30 days Act...read more

Last updated: February 09, 2015